Return Policy

All fragrance sales are final

Perfumes and the car hanging air freshener are final sale. Fragrance products can be subject to flammable-material shipping restrictions, so we do not accept returns or exchanges for change of mind, scent preference, or ordering the wrong item. Please review your selection before placing an order.

Damaged, defective, leaking, or incorrect items

If your order arrives damaged, defective, leaking, or different from what you ordered, please use our Contact page as soon as possible, ideally within 7 days of delivery. Include your order number and clear photos of the product and packaging. We will review the issue and provide a replacement or another remedy, including a refund when required by applicable law.

Do not mail fragrance products back without instructions

Keep the item and its packaging until we respond. Because fragrances may need special shipping handling, do not send a return unless we give you written instructions. If a return is required for an eligible claim, we will provide the return address and instructions and cover any required return shipping costs.

Unfulfilled orders and refunds

If we cannot fulfill your order, or a refund is otherwise required by law, we will issue it to the original payment method. Your payment provider may take additional time to post it. Final-sale terms do not limit any rights that cannot be excluded under applicable consumer law.

Contact

For an order issue, use our Contact page and include your order number.